Shipping policy

Shipping Policy

Thank you for shopping with Dept.613!

  1. Processing Time:
  • All orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your payment.
  1. Shipping Rates:
  • Shipping charges for your order will be calculated and displayed at checkout.
  1. Shipping Destinations:
  • We currently ship to [list of countries or regions you ship to].
  1. Delivery Time:
  • Estimated delivery time is 7-25 business days. Actual delivery time may vary depending on your location.
  1. Shipment Confirmation & Order Tracking:
  • You will receive a shipment confirmation email once your order has shipped, including your tracking number(s). The tracking number will be active within 24-72 hours.
  1. Customs, Duties, and Taxes:
  • Dept.613 is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  1. Damages:
  • Dept.613 is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
  1. Returns Policy:
  • Please refer to our [Returns Policy] for information on returning items.
  1. Missing or Lost Packages:
  • If your package is lost in transit, please contact us promptly, and we will assist you in tracking down the shipment.
  1. International Shipping:
  • We offer international shipping. Please note that delivery times for international orders may vary.

Contact Information:

  • If you have any questions about the shipping policy, please contact us at Dept.613@gmail.com